Cape Fear Community College

Part Time Faculty Comments

Faculty and Staff Survey, Spring, 2002

     

RESOURCE DEVELOPMENT (FOUNDATION AND GRANTS)

 

1.   Staff is courteous and helpful.

 

2.   Policies and information about grants and the Foundation are effectively communicated.

 

3.   I am aware that the Foundation supports special faculty and staff projects.

 

4.   I am aware that I can designate my Campus Fund Drive contribution to any option listed on the giving sheet.

 

5.   I am aware that the Ambassadors are available to assist faculty & staff on special projects/events.

 

 

INSTITUTIONAL DEVELOPMENT (INSTITUTIONAL EFFECTIVENESS)

 

6.   Staff is courteous and helpful.

 

7.   Requests for services or information are handled within a reasonable time.

 

8    Assistance provided to departments in planning for institutional effectiveness is satisfactory.         

 

9.   The process and procedures for planning and institutional effectiveness are effectively communicated.

 

10. I have sufficient opportunities to be involved in planning in my department.

 

 

PUBLIC INFORMATION

 

11.  Staff is courteous and helpful.

 

12.  Requests for public information services are handled in a reasonable time.

 

13.  I feel CFCC’s programs and services are effectively promoted to the public.

 

x1.  If funds are available, I feel the low enrollment programs should be advertised more often.

 

14.  College publications are accurate and appealing.

 

 

COPY CENTER

 

15.  Staff is courteous and helpful.

 

q2,  15 and 16.  I just have to say that the job the people do in the copy center is phenomenal.  They get my work to me usually one day or two sooner than I request.  Also, I have a special request every time.  I have a student with dyslexia.  His copies are printed on blue paper because hue calms the eyes down.  They always have my work perfect!  A big thank you from me!

 

16.  Copy center requests are processed in a reasonable time.

 

17.  Copies are performed correctly.

 

 

PRINT SHOP

 

18.   Staff is courteous and helpful.

 

19.   Printing requests are processed in a reasonable time.

 

 

BUSINESS OFFICE

 

20.  Staff is courteous and helpful.

 

21.  Quality of services provided by the cashier’s window is satisfactory.

 

22.  The business office provides adequate and timely budget reports to departments. 

 

x1.  The Departmental budget report (Cost center) should be given to the departments a little earlier in the month.  Also, I have access to get the General ledger account inquiry.  My department chair requests this information each month.  However, right now I send it to the Registrar’s office for printing.  I then have to call Durene because it is sitting in the spool.  She then prints it for me and I have to walk over to Computer Services to pick the printouts up.  If this is a valuable tool in keeping up with the budget, why can’t the business office provide these printouts?

 

23.  Final budget allocations are relayed to department-level personnel. 

 

24.  Budget transfers are clear and made known to the programs involved.

 

25.  Payroll services are adequate to meet my needs.

 

z2.  Would like to have direct deposit for part-time faculty.

 

26.  Services for parking are satisfactory for my needs.

     

s2.  I teach early in the morning and at night.  Parking in the auxiliary lot is awful!  Students use the parking lot which leaves the instructors out of a parking area.  Parking services for part-time faculty is horrible.

 

t2.  Parking (aux) for part-time faculty is inadequate to the point of making the purchase of a hang tag pretty much useless.  (I’m sure you realize this.)

 

u2.  The parking issues for part-time instructors and staff has not changed.  Parking is still inadequate for the number of personnel.

 

v2.  No!! absolutely not!  I am a part-time instructor, and I feel that I am not being treated with the utmost professionalism that should exist.  Why is there not a parking space for me?  I teach English; I work hard for my department and I give the same quality instruction to my students that my full-time counterparts give, and yet I have to beat the pavement from 5th street and Walnut because there isn’t a space for me in the pathetic, rinky-dink part-time parking lot you have allotted us.  This is a miserable, inexcusable, humiliating situation.  I am made to feel less important simply because I am part-time.  Now isn’t there something wrong with that? Tell me!  Please do something about this situation.  Support the part-timers! We matter!!  Please keep me informed but I will be surprised if you do anything about this.

 

z2.  Still have to compete with parking violators in a lot that is much too small.  Tow them away!

 

27.  My travel requests are processed within a reasonable time.

 

 

PURCHASING/RECEIVING, INVENTORY, MAILROOM

 

28.  Staff is courteous and helpful.

 

29.  My purchase requisitions are processed within a reasonable time.

 

30.  Purchasing policies and procedures are communicated and easy to follow.

 

31.  Inventory procedures are effectively communicated and easy to follow.

 

32.  Mailroom services are satisfactory.

 

 

COMPUTER SERVICES

 

33.  Staff is courteous and helpful.

 

34.  HELP desk calls/requests for services are handled within a reasonable time.

 

35.  Technical support provided by computer services is adequate for my needs. 

 

36.  Training for the use of computers and software meets my needs.

 

 

INFORMATION TECHNOLOGY

 

37.  Information technology available at CFCC is adequate to meet the needs of the college.

 

38.  Replacement of college computers and software is consistent with current technology.

 

s2.  38-40.  My students always complain about the computers in S308.  The computers are not up to date and the software needs to be improved.

 

39.  Computer equipment in my work area is adequate for my needs.

 

40.  Computer software in my work area is up-to-date and adequate for my needs.

 

 

BOOKSTORE

 

41.  Staff is courteous and helpful.

 

42.  Required texts and materials are available for students and classroom use in a reasonable time.

 

x2.  Students have been complaining the books we ordered are not in when classes start.  We need a form for ordering books that we don’t have to copy three times.  Every time I ask for textbook adoption forms, I’m told we can copy them.  The forms are too expensive to print.  Someone can come up with an idea better than that.

 

43.  The hours of operation are satisfactory.

 

 

FOOD SERVICES

 

44.  Staff is courteous and helpful.

 

45.  The quality and variety of food selections are satisfactory.

 

46.  Hours of operation are satisfactory.

 

47.  Maintenance and cleanliness of the food services area are satisfactory.

 

 

HOUSEKEEPING SERVICES

 

48.  Staff is courteous and helpful.

 

49.  Variety and types of housekeeping services provided are adequate.

 

z2.  Boards are not cleaned in classrooms.

 

50.  Buildings and classrooms are clean and well kept.

 

51.  Bathrooms are clean and stocked adequately.

 

52.  Overall, housekeeping services are satisfactory.

 

 

FACILITIES MAINTENANCE

 

53.  Staff is courteous and helpful.

 

54.  Staff responds to requests for services within a 5-day timeframe.

 

55.  Procedures for requesting services are effectively communicated.

 

56.  The buildings and grounds are maintained in good functional order.

 

57.  The general appearance of the college landscape is attractive and neat.

 

58. Maintenance and upkeep of college facilities are satisfactory.

 

 

SAFETY AND SECURITY 

 

59.  Emergency and evacuation procedures are adequate.

 

z2.  Tell that to people in wheelchairs when we have a fire in McLeod.

 

60.  CFCC has a safety plan that is updated periodically and distributed to employees.

 

61.  I know where to go for first aid services.

 

z2.  What first aid services?

 

62.  Prompt action is taken when a security or safety problem arises.

 

z2.  Right.  How many phones will be stolen from the 6th floor before something is done?  The current policy of unlocking all office doors before cleaning begins needs to be changed.  Hope we have lots of extra phones for 6th floor McLeod.

 

63.  Campus security is satisfactory.

 

64.  Lighting in parking areas is adequate.

     

s2.  Lighting in the auxiliary lot is not satisfactory.  It is scary to walk out at 8:30 every night to a dark lot.

 

 

PERSONNEL OFFICE

 

65.  Staff is courteous and helpful.

 

66.  Staff is knowledgeable about policies and procedures and administers them accordingly..

 

67.  Personnel policies and procedures are effectively communicated.

 

68.  Benefit information is provided and explained in a manner that is easily understood.

 

69.  Personnel Office staff provides valuable services to the college.

 

 

INSTRUCTION

 

70.  Instructional support staff is courteous and helpful.

 

71.  Instructional polices and procedures are effectively communicated.

 

72.  Faculty is courteous, helpful and respond to requests within a reasonable time.    

 

73.  Instructional administrators are courteous, helpful and respond to requests within a reasonable time.

 

 

CONTINUING EDUCATION

 

74.  Staff is courteous and helpful.

 

75.   I have taken a continuing education course in the past year.

 

76.   Continuing education programs and services are effectively communicated to faculty and staff.

 

77.   I have recommended a continuing education course to family or friends in the past year.

 

78.   Continuing education courses may serve as a bridge to curriculum coursework.

 

 

LEARNING RESOURCE CENTER  (LIBRARY AND MEDIA CENTER)

 

79.  Staff is courteous and helpful.

 

80.  Variety and types of services are adequate.

 

81.  LRC resources are up-to-date and readily available.

 

82.  Procedures to access services are communicated and easy to follow.

 

83.  LRC resources meet the needs of instruction.

 

84.  Training and assistance in accessing LRC resources are adequate.

 

85.  The hours of operation are satisfactory.  

 

86.  The workspaces and environment are conducive to study.

 

87.  The media center responds to requests within a reasonable time.

 

88.  Audiovisual equipment is current and maintained in good working order.

 

89.  Media center services (audio, video and graphic production, teleconferencing) meet my needs.

 

90.   I am aware of my role in developing the collection of books, serials and audiovisual/electronic resources.

 

 

LEARNING LAB

 

91.   The hours of operation are satisfactory.

 

92.   Adequate staff is available to respond to the needs of students, staff, and faculty.

 

93.   Staff is knowledgeable and competent in helping students, faculty and staff.

 

94.   Computers are available when needed.

 

95.   Software needed to supplement instruction is available.

 

 

STUDENT DEVELOPMENT

 

97.  Staff is courteous and helpful with students, faculty and staff.  

 

98.  Policies and procedures accommodate students, faculty, and staff.

 

99.  Student access to counselors is adequate.

 

100.  The admissions process is effective in placing students in appropriate programs.

 

101.  Orientation activities for new students are effective.

 

102.  Student access to career and job center services is adequate.

 

103.  The registration process is satisfactory.

 

s2.    The registration process gives zero control to the instructor.  If I want to add a student to my class roster, I should have the authority to do so.

 

w2.   I questioned my students strongly disagree.

 

104.    The TRAC (telephone registration) is satisfactory.

 

105.  Services of the registrar’s office are adequate to meet my needs.

 

106.  Recruiting activities and materials effectively portray the college.

 

107.  Enrollment management services are adequate to meet my needs.

 

108.  Student activities are effective in promoting student interests.

 

109.  Student Government Association (SGA) is effective in promoting student interests.

 

110.  Student athletics are effective in promoting student interests.

 

111.  Financial aid assistance and information are readily available to students.

 

112.  Switchboard services are satisfactory.

 

 

OTHER COMMENTS:

 

p2.    What has happened to the much vaunted new elevator to 6th floor.  It is impossible for severely handicapped students to reach 5th & 6th floors when the only elevator is out of order.

        In the past months telephones and part-time faculty equipment has been stolen from S602.  Is there any way to prevent access to these desks in the evenings –a security door?

        Parking for part-time faculty is inadequate – particularly mid-mornings and towards noon.  This should be addressed.

 

r2.    I am too new as part-time faculty to be knowledgeable in most of the information, therefore I feel unable to be informative.  Perhaps my evaluation should not be counted.

 

y2.    I would strongly suggest either giving more attention to technology in this survey or creating a survey which deals exclusively with technology.  It should cover current uses, future needs, faculty interests in learning new skills, interests in new technologies, etc.

        This survey might also address faculty opinions about pay incentives, workloads, and inadequate parking.

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