Performance Measure

Standards

for

1999-2000

Standards

for

2000-2001

Progress of Basic Skills Students

75% making progress

75% making progress

Passing Rates on Licensure/Certification Exams for First-Time Test Takers

80% aggregate college passing rate; 70% minimum passing rate for all exams

80% aggregate college passing rate; 70% minimum passing rate for all exams

Goal Completion for Completers (and Non-Completers)

90% of completers & non-completers combined will report they achieved their goals

95% of completers will report they achieved their goals (dropped non-completers from measure)

Employment Status of Graduates

90% employment rate, adjusted for local unemployment

95% employment rate, adjusted for local unemployment

Performance of College Transfer Students

84% of transfers are expected to achieve a GPA of 2.0 or better after two semesters at a UNC institution

Performance of transfers will be equivalent to performance of native UNC sophomores and juniors after two semesters at a UNC institution

Passing Rates of Students in Developmental Courses

70% will achieve a grade of “C” or better in developmental courses

70% will achieve a grade of “C” or better in developmental courses

Success Rate of Developmental Students in Subsequent College Level Courses

No statistically significant difference in performance of developmental vs. non-developmental students 

No statistically significant difference in performance of developmental vs. non-developmental students

Satisfaction of Program Completers and Non-completers

85% of combined respondents will report satisfaction with the quality of programs and services

90% of combined respondents will report satisfaction with the quality of programs and services

Curriculum Student Retention and Graduation

60% of the fall cohort will have completed their program or still be enrolled the next fall

60% of the fall cohort will have completed their program or still be enrolled the next fall

Employer Satisfaction with Graduates

85% will report satisfaction

85% will report satisfaction

Client Satisfaction with Customized Training

85% will report satisfaction

90% will report satisfaction

Program Unduplicated Headcount Enrollment

Three-Year Average Annual Enrollment of 10 students per program

Three-Year Average Annual Enrollment of 10 students per program