Cape Fear Community College
1997-1998 | 1998-1999 | 1999-2000 | 2000-2001 | 2001-2002 | 2002-2003| 2003-2004 | 2004-2005 2005-2006 2006-2007
2006-2010 College Goals
with
2006-2007 Planning Priorities
The newly revised 2006-2010 College Goals were approved by the CFCC Board of Trustees November 16, 2005 and are posted to the College’s website at http://cfcc.edu/ie/documents/2006-2010CollegeGoalsapprovedNovember162005.pdf
Goal #1- Deliver quality programs and effective instruction that result in students achieving identified learning outcomes with an emphasis on critical thinking as outlined in CFCC’s Quality Enhancement Plan.
1a Secure additional resources for new programs and/or program improvement
1b Develop an on-line financial "wellness" tutorial for students. Topics could include budgeting, prudent credit card use, debt management, consequences of default, etc.
1c Research, evaluate, and develop an academic support program for student-athletes.
1d Implement Service Learning Program as a pilot program in Fall 2006
1e Develop/implement new programs: Surgical Tech, another diploma in Boatbuilding diploma, Computer Graphics, Nuclear Technology
1f Begin implementation of the Quality Enhancement Plan to improve the critical thinking skills of our students
1g Start the Pender Early College High School
1h Start the planning phase of the New Hanover Early College High School
1i Create a Teaching and Learning Community Center in the National Guard Lab
1j Create an online tutorial support program in the Learning Lab
1k Create templates for first-day handouts for new faculty/adjuncts in the English Department
1l Create default syllabi for all the developmental and composition classes in the English Department
1m Create common assignment standards and a grading rubric for the final assignment in English 112.
1n Marine Technology will deliver quality programs and effective instruction to achieve student learning outcomes, including critical thinking as outlined in CFCC’s QEP. Those student learning outcomes are …
1o Marine Propulsion will deliver quality programs and effective instruction that result in students achieving identified learning outcomes with an emphasis on critical thinking as outlined in CFCC’s Quality Enhancement Plan. Those student learning outcomes are…
1p Boat Building will deliver quality programs and effective instruction that result in students achieving identified learning outcomes with an emphasis on critical thinking as outlined in CFCC’s Quality Enhancement Plan. Those student learning outcomes are…
1q Jason Rogers, Department and I will develop a second diploma program for Boat Building concentrating in Fiberglass Boat Building, Marine Plumbing, and Mechanical-Electrical Skills. The marine industry has long been suggesting that we cross train students in other aspects of boat building in order to make them more valuable and employable. This program will fill gaps in our students’ knowledge and increase the strength of the curricula.
1r Radiography graduates will be able to effectively utilize problem-solving, critical thinking and communication skills in the performance of medical imaging procedures. They will demonstrate these student learning outcomes by…
1s Radiography graduates will learn to accept personal responsibility for continuing the process of professional development and growth. Students will demonstrate this learning outcome by…
1t LRC will promote and develop information literacy as a component of critical thinking at CFCC.
1u Develop a pilot program for students enrolled in ENG 095 who seek assistance from the Learning Lab: The students will demonstrate improved ability to question, understand, and evaluate reading material, and to use reasoning skills in order to reach positions and solutions. They will demonstrate these learning outcomes by…
1v Learning Lab to continue with the ongoing goal of establishing a Study Hall/Group program for athletes.
1w Provide Study Hall/Group program to students enrolled in high-risk courses for which the Learning Lab may not have sufficient tutors.
1x Improve student competencies in the areas of problem solving and understanding scientific concepts.
1y Accounting Department to add ACC-225 Cost Accounting in the accounting curriculum in order that students will demonstrate the following learning outcomes...
1z Accounting to add DBA-110 Database Concepts as an elective to the curriculum in order that students will demonstrate the following learning outcomes…
1aa Business Administration will include CIS-210 Computer Ethics in the curriculum in order to …
1bb CIS to Proceed with implementation of the CIT work study program in cooperation with the IT Services department so students can demonstrate the following learning outcomes…
1cc CIS will increase the emphasis of SQL in database queries in DBA-110. As a result, students will demonstrate the following learning outcomes…
1dd Medical Transcription will Offer a Medical Billing course as part of the curriculum and the expected student learning outcome will be….
1ee OST will add ACC-150 Automated Accounting to the curriculum
1ff OST will incorporate the following soft skills in the curriculum:
Cell phone etiquette
Proper dress for successful interviewing
Office negotiating skills
Conflict management skills
Teamwork skills
Critical thinking/problem solving skills
1gg Real Estate will implement curriculum changes to the programs as required by the commission’s legislative changes
1hh Real Estate will Increase discussion within the confines of the course structure in the following areas: “Flipping” of properties and legal issues, FISBOs (for sale by owner) impacts on realtors, Real estate broker safety in showing properties and HUD-1 statement review
1ii College Transfer Critical Thinking Goal: Via random selection, the Dean of Arts and Sciences will invite 50 first-time CFCC transfer students (without transfer credit hours) to demonstrate their critical thinking skills by attending a special advising session (conducted by the Dean of Arts and Sciences) and afterwards completing correctly the entire curriculum worksheet for their program. The Dean of Arts and Sciences will evaluate each worksheet and provide feedback to the students. As an incentive for participating in the session, students may register early via the dean’s secretary. One (100) percent of the students are expected to complete the worksheets correctly.
1jj Humanities and Fine Arts will develop higher level "interpersonal" skills in online class preparation and delivery for a more people/customer-oriented course of instruction
1kk Each of the various disciplines contained within CFCC’s Department of Social and Behavioral Sciences will explore the possibility of developing a community related project for students designed to emphasize the relationship existing between discipline and community.
Goal #2 - Provide facilities that support the growth of the college and that are well maintained, safe and secure for students, faculty, staff and visitors.
2a Personnel Office to locate, set up and staff a centrally located Personnel office to process and maintain all part-time personnel records in a standardized format.
2a Secure additional resources for more space/buildings to meet current needs and accommodate projected growth
2b Improve efficiency of space in Bookstore to better merchandise goods and improve access to student buyers.
2c Start the Pender Early College High School
2d Build a parking deck
2e Build a new facility for Cosmetology
2f Complete the Fire and Safety Training Center
2g Locate space for the upcoming New Hanover Early College High School
Goal #3 - Incorporate the appropriate use of technology for students, faculty and staff and provide training in accessing and applying the technology.
3a Increase efficiency of the imported application process by implementing the workflow modules of Matrix and Datatel
3b Create an online campus visitation form to increase efficiency in scheduling campus tours for both campuses
3c Improve customer service through use of the current telephone system by providing basic admission information to the general caller on the automated system
3d Plan and implement on-line registration for all curriculum students using Web Advisor. Offer training as necessary to students, staff, and faculty
3e Upgrade current WebAdvisor version to latest (v3.0.2) that supports many enhancements including student registration for classes over the Internet
3f Use email, announcement, and Web Advisor to improve communications with students while concurrently decreasing the amount of mailed paper correspondence.
3g Implement a common username and password for the resources of Campus Cruiser, Blackboard, WebAdvisor and wireless access
3h Update the postage mailing machine to meet the United States Postal Service (USPS) guidelines for 2007. Over the past few years, the USPS has been phasing out the old print meters like the one in use at CFCC. These old meters are a security concern to the USPS because of vulnerability to tampering. The new meters are digital and considered more secure. All of the old print meters must be replaced with the new digital meter by 2007.
3i Implement use of improved software for Central Store ordering and inventory control. Information Technology Services is in the process of customizing an open source software package, which will provide enhanced inventory control. The IT Department has been testing this software on a test server, developing the capabilities requested by the Shipping and Receiving Technician. The software will allow authorized users to place orders. This software will make our Central Store operation more efficient and secure.
3j Continue to update our current Bookstore website. With the purchase of Campus Hub E-Commerce Solution through Nebraska Book Company, all of our books will be online. Students can either purchase their books online, or use the service to obtain book information and prices. We will have pictures of all of our new clothing and giftware items. (CampusHub is a value added feature of WebPRISM. WebPrism is the application software that provides a web presence along with an e-commerce capability. CampusHub is a feature that plugs into WebPRISM that allows the bookstores to make available to customers thousands of additional products in a virtual inventory.) This will keep us up to date in the bookstore industry and provide a convenience for students. With more exposure, sales should increase.
3k Continue training/implementation for Datatel Colleague
3l Create an online tutorial support program in the Learning Lab
3m Interior Design to develop the Window Treatment Lab in Lab NB 109 to ensure that students have exposure to current and available products in that category.
3n Re-develop the existing online tutoring services for all students, incorporating the NetTutor software (commercial) and web based tutoring developed by the Learning Lab.
3o OST to investigate areas in the curriculum to include training in Microsoft™ Outlook and Project
Goal #4 - Enhance the teaching and learning process through the provision of adequate, up-to-date equipment and learning resources that are accessible to users and in formats consistent with prevailing technologies suitable to the college’s needs and goals.
4a Wireless hotspots will be operational in strategic locations
4b LRC will expand collections
4c Information Technology Services will ensure that servers and network components will remain powered through power outages as long as 15 minutes. Afterwards, sufficient power will remain to shut down equipment in an orderly fashion.
4d Information Technology Services will ensure that an anti-spy/malware server appliance is purchased and implemented to keep 'the nasties' from entering our network."
4e Provide open computer labs for students... both campuses
4f Work out a deal with Dell or another vendor so faculty and students get a substantial discount on laptop computers
4g Create templates for first-day handouts for new faculty/adjuncts in the English Department
4h Provide vessel and shipboard equipment support for Marine Technology Curriculum needs.
Goal #5 - Provide increased access to educational opportunities through distance learning.
5a Increase course/program offerings via distance learning
5b Increase facilities and equipment for Distance Learning opportunities
5c Increase promotional efforts to recruit students for DL opportunities
5d create an online tutorial support program in the Learning Lab
5e Increase instructor pool for online courses
5f Re-develop the existing online tutoring services for all students, incorporating the NetTutor software (commercial) and web based tutoring developed by the Learning Lab.
5g Medical Transcription to begin preparations to offer Medical Terminology and Medical Law and Ethics as distance education courses
Goal #6 - Strengthen partnerships with business and industry, public schools, universities and others that are mutually beneficial and that maximize resources in meeting the educational needs of the service area.
6a Implement Service Learning Program as a pilot program Fall 06
6b Create Brochure: “Doing Business with CFCC”- This brochure will describe our Purchasing Department and provide contact information. Next, it will give detailed information about the requisition and purchase order process.
6c Utilize our buying groups more effectively. We are members of several buying groups including the National Association of College Stores (NACS), New England Buying Consortium (NEBC), and Connect2One (through Nebraska Book Company). By joining these groups, we receive discounts on pricing and services, along with reduced required minimum orders. We will check each invoice to ensure accuracy of pricing. With reduced minimum orders, we can have a wider variety of products. This will help manage the college’s fiscal resources, promote the college and increase sales.
6d Work out a deal with Dell or another vendor so faculty and students get a substantial discount on laptop computers
6e Start the Pender Early College High School
6f Have discussions with NH school officials to start planning of the NH Early College High School.
6g Interior Design to develop a community support group for the collection and donation of interior design furnishings that would serve as a hands-on laboratory for vignette development.
6h Pharmacy Technology will continue to broaden the variety of experiential sites for the program to include more of the large chain drug stores and area pharmaceutical companies.
6i Pharmacy Technology will enhance the professionalism of pharmacy technicians in the service area by organizing a local pharmacy technician professional’s organization--students will be actively involved in this process.
6j Pharmacy Technology will explore service-learning activities for program students such as working at indigent care pharmacies in the area.
6k LRC to improve communication with external customers by marketing services to community members and expanding outreach to community partners.
6l Medical Transcription to work with a local community organization in placement of our graduates
6m Foundation to begin an Alumni Association
Goal #7 - Provide a comprehensive program of student development services that assist students in achieving their goals including appropriate placement in courses and curricula, financial assistance, counseling and advisement, career guidance, and student activities and athletics.
7a Review and update policies and procedures of the Student Government Association constitution and by-laws.
7b Improve customer service
7c Implement the new platform for the Accuplacer provided by The College Board
7d Implement use of the Datatel Colleague Career Planning & Placement enhancement Implement Yearly
7e Accuplacer testing of students for the Pender County Early College program
7f Develop a Counseling brochure describing services provided to students
7g Develop and implement a Minority Male Mentoring Program
7h Improve customer service through use of the current telephone system by providing basic admission information to the general caller on the automated system
7i Develop an on-line financial "wellness" tutorial for students. Topics could include budgeting, prudent credit card use, debt management, consequences of default, etc.
7j Increase the number of students registering at the North Campus
7k Improve student retention
7l Improve the organization, structure, and process for participation in Student Activities.
7m Research, evaluate, and develop an academic support program for student-athletes.
7n Implement the Service Learning Program as a pilot program Fall 06
7o Accounting Program to create a recommended course schedule for students attending only in the evenings
7p Accounting Program will create and implement a three-year evening course schedule for students that can only attend in the evening due to work or family commitments
7q Develop a faculty and staff handbook for dealing with and recognizing students in distress
Goal #8 - Cultivate an excellent, highly qualified faculty and staff through recruitment, retention, recognition and professional development.
8a Secure additional resources for improvement of faculty/staff salaries.
8b Provide ongoing professional development opportunities for Counselors
8c Plan and conduct staff customer service training. Tentative topics: Dealing with a Difficult Client or Dealing with Change
8d Conduct an Office self-evaluation using ED's "FSA Assessments" or NASFAA's "Self-Evaluation Guide."
8e Cross train staff.
8f Create and conduct “Procedures for Equipment Inventory Control” orientation/refresher seminar. This seminar will be designed for college employees assigned responsibility for equipment inventory records.
8g Augment Tier A so faculty trying to get advanced degrees receive real financial support
8h Provide training to staff/faculty in preparation for implementation of the Quality Enhancement Plan.
8i develop part-time instructors' handbooks for Curriculum and Continuing Ed
8j English Department to create a certification program for adjunct faculty.
8k Develop LRC human resources;
8l Math Department to improve student success rates in developmental math courses.
8m Improve student competencies in the areas of problem solving and understanding scientific concepts.
8n Humanities and Fine Arts to explore the development of intradepartmental awards and incentives beyond the pay increase for faculty who excel in their specific areas.
8o Improve customer service
Goal #9 - Promote diversity at all levels of the college and maintain a diverse faculty, staff and student body that reflect the college service area.
9a Develop and implement a Minority Male Mentoring Program
9b Increase purchasing from businesses owned and controlled by minorities, women, disabled & socially/economically disadvantaged.
9c Follow state and federal requirements for the recruiting and hiring of minorities
Goal #10 - Effectively manage the college’s fiscal resources and seek external funding through grants and donations to support the mission of the college.
10a Focus on conserving the resources we already have
10b Reduce paperwork
10c Secure additional resources for improvement of faculty/staff salaries.
10d Secure additional resources for more buildings
10e Strengthen recruiting efforts of prospective students to increase FTE for funding
10f Improve communications with students via email, announcement, and Web Advisor while concurrently decreasing the amount of mailed paper correspondence.
10g Hold staff accountable for the school’s assets they use (equipment, minor equipment and furniture)
10h Hold staff accountable for the judicious use of school’s resources
10i Strengthen internal controls and maintain the financial integrity of CFCC
10j Cross train staff.
10k Create and conduct “Procedures for Equipment Inventory Control” orientation/refresher seminar. This seminar will be designed for college employees assigned responsibility for equipment inventory records.
10l Update the postage mailing machine to meet the United States Postal Service (USPS) guidelines for 2007. Over the past few years, the USPS has been phasing out the old print meters like the one in use at CFCC. These old meters are a security concern to the USPS because of vulnerability to tampering. The new meters are digital and considered more secure. All of the old print meters must be placed with the new digital meter by 2007.
10m Replace existing fixtures in bookstore to maximize space for better marketing and efficiency. Improved environment should help sales to increase.
10n Bookstore will continue to update their current website to make all of our books, clothing, giftware, and related information available online. With more exposure, sales should increase.
10o Utilize our buying groups more effectively. We are members of several buying groups including the National Association of College Stores (NACS), New England Buying Consortium (NEBC), and Connect2One (through Nebraska Book Company). By joining these groups, we receive discounts on pricing and services, along with reduced required minimum orders. We will check each invoice to ensure accuracy of pricing. With reduced minimum orders, we can have a wider variety of products. This will help manage the college’s fiscal resources, promote the college and increase sales.
10p create a grant committee to evaluate and decide which grants to pursue – becoming proactive rather than reactive
10q augment Tier A so faculty trying to get advanced degrees receive real financial support
10r LRC wants to manage existing resources through improved record keeping and accountability.
10s Personnel Office to set up and staff a centrally located Personnel office to process and maintain all part-time personnel records in a standardized format for more consistent, effective and efficient operations.
10t Foundation will raise 1 million dollars for scholarships and programs.
10u Foundation Implement a planned giving program
Goal #11 - Strengthen and refine the college’s continuous improvement process to ensure institutional effectiveness and public accountability.
11a Follow through with the college-wide preparations for the College’s regional reaffirmation of accreditation process with SACS-COC
11b Evaluate existing customer satisfaction surveys to identify changes for improvement
11c Evaluate Performance Measures data to improve future performance
11d Evaluate, research, and provide a comprehensive staff and student-athlete survey.
11e Research, evaluate, and develop an academic support program for student-athletes.
11f Research the need for a counselor referral program and investigate resources
11g Hold staff accountable for their job performance and results
11h Provide excellent customer service to students and staff/faculty.
11i Implement use of improved software for Central Store ordering and inventory control. Information Technology Services is in the process of customizing an open source software package, which will provide enhanced inventory control. The IT Department has been testing this software on a test server, developing the capabilities requested by the Shipping and Receiving Technician. This software will make our Central Store operation more efficient and secure.
11j Toward the efforts of continuous improvement the college will implement the Quality Enhancement Plan to improve critical thinking skills of students
11k Create common assignment standards and grading rubric for the final assignment in English 112.
11l Pharmacy Technology will begin the process of seeking accreditation for the program from the American Society of Health System Pharmacists.
11m Establish standards for excellence in all service areas of the LRC
11n Personnel Office to take the lead in working with the College officials to establish and set up consistent and uniform procedures for the hiring of all part-time faculty and staff in order to ensure SACS and legal compliance.
11o Math Department to improve student success rates in developmental math courses because of declining performance in past several years
11p CIS will increase instruction in business communications throughout the curriculum in order to… and assess the effectiveness of this change in several upper level courses
11q CIS will investigate where in the curriculum we can increase understanding of advanced queries of search engines (Is there a deficiency of some skill or knowledge that you have observed in your students that drives this planning priority. If so, explain that and explain what the student learning outcome is expected to be once the change is implemented.
11r College Transfer will develop an action plan so that students transferring to UNC institutions will meet the performance measure.
11s Revisit the employee evaluation process to include performing arts in a way that takes into account the number and quality of shows and performances each member contributes.
Goal #12 - Foster and maintain a positive public image of the college and effectively promote college services and programs to the community.
12a Prepare for bond referendum
12b Improve the College’s image in the public arena
12c Strengthen recruiting efforts of prospective students to increase FTE
12d Increase the number of students registering at the North Campus
12e develop recruiting and marketing road show(s) and video(s) that target specific demographics ... PTAs, high schools, middle schools, business and industry, etc.
12f To Develop a Public Show of student work in Interior Design, which incorporates other (many) disciplines at the North Campus
12g Pharmacy Technology will improve awareness with more marketing of the program.
12h Pharmacy Technology will explore service-learning activities for program students such as working at indigent care pharmacies in the area.
12i LRC to improve communication with external customers; Marketing services to community members and expanding outreach to community partners.
12j Work with Information Services staff to set up a CFCC Human Resources web-site to facilitate, enhance, and improve the recruitment, benefits, and policy information for CFCC faculty, staff, and job applicants.
12k Foundation will increase public relations, outreach and publicity for the college.
- Goal #13 - Enhance internal communication among faculty, staff and students.
13a Create an online campus visitation form to increase efficiency in scheduling campus tours for both campuses
13b Improve communications to students to increase the number of students registering at the North Campus
13c Accounting Program to create a recommended course schedule for students attending only in the evenings
13c Improve communications with students while concurrently decreasing the amount of mailed paper correspondence. This will be achieved by the use of email, announcement, and Web Advisor
13d Evaluate, research, and provide a comprehensive staff and student-athlete survey.
13e Keep faculty/staff/students informed about the SACS-COC Reaffirmation of Accreditation (including the Quality Enhancement Plan: Critical Thinking) process and status via the Internet, Intranet, email, and newsletter.
13f Raise awareness among the students about the Reaffirmation of Accreditation process and the Quality Enhancement Plan: Critical Thinking via newsletter
13g Create templates for first-day handouts for new faculty/adjuncts in the English Department
13h Improving communication with LRC internal customers; Marketing our services to students and faculty; expanding outreach to faculty.
13i Work with Information Services staff to set up a CFCC Human Resources web-site to facilitate, enhance, and improve the recruitment, benefits, and policy information for CFCC faculty, staff, and job applicants.
Return to Institutional Effectiveness Main Menu